Frequently Asked Questions

1. Why is the name changing?
   Our transition to the “Real Estate Exchange” will help consumers better align with the vision of the brand, which is to directly connect buyers and sellers with the right mix of more technology and the professional support they need, all at a fraction of the cost of using a traditional real estate agent. This is a change in name only. Same outstanding system and still the lowest fees in the industry.
2. Is the rebrand part of a larger merger or acquisition?
   No. There has been no change in ownership.
3. Are you a “for sale by owner” company or a brokerage?
   We are not a traditional “for sale by owner” company, but we are not a real estate brokerage either. The Real Estate Exchange is a platform that allows sellers to advertise their own homes directly to buyers. After buyers and sellers agree on key terms, our partnered third-party licensed real estate professionals can draft an official purchase/sale contract and manage the closing process. Buyers and sellers are also supported by a team of other local, qualified professionals including account managers, appraisers, inspectors, and real estate professionals.
4. When will the changes go into effect?
   You will begin seeing changes on January 27th, 2025.
5. Will the services change?
   No. The Real Estate Exchange will continue to provide the same great service and savings to our customers.
6. Does this change affect the fees I agreed to pay?
   The terms agreed upon at the time of publishing your home will remain in effect.
7. Will buyers still be able to find my property online?
   Yes. Our new website https://exchange.realestate will showcase your home and your online posting will continue to be marketed on all the same real estate websites. We will also be implementing a local marketing campaign to let buyers and sellers know we changed our name.
8. What happens if someone uses an FSBOHOMES.com link?
   All FSBOHOMES links will automatically redirect to the corresponding page on the Real Estate Exchange website. A popup window will appear letting the user know that FSBOHOMES is now the Real Estate Exchange.
9. What about my property sign?
   If you have an FSBOHOMES yard sign, an additional sign will be placed beside your FSBOHOMES yard sign so buyers know the name of our company changed. If a buyer goes to the FSBOHOMES website, they will be automatically directed to the Real Estate Exchange website and notified of the brand change.
10. My home is currently on the market, how will this help my sale?
    Our rebranding marketing campaign will create more local awareness and increase exposure for existing customers. This will attract more buyers, show a stronger market position, and provide a fresh, modern website to better showcase your home.
11. How will I recognize communications from your company now?
    The email signature will show as “@exchange.realestate”. The same local number will remain for texting and phone calls. Depending on the time of publishing your home for sale, invoices may reflect FSBOHOMES or the Real Estate Exchange.
12. Will customer support remain the same?
    Yes. The same team remains and will continue to support you.
13. Will there be disruptions to services during the rebrand?
    No.
14. Will my login credentials on the website change?
    No. You will continue to use the same email address and password used on the FSBOHOMES website.